Returns: We will only accept returns if you have contacted us and receive return instructions. We will offer store credit for items which are returned in saleable condition, less a 15% restocking fee. Items which are opened and/or used are obviously no longer saleable. However, if you are not satisfied for any reason, please contact us and we will work to make sure you are satisfied. We stand behind our products. Furthermore, we will be happy to answer any questions you might have about our products before placing an order.
Refused Shipments: If the customer refuses delivery for any reason, the order is considered a non-authorized return and will incur a 20% restocking fee, plus all shipping and handling charges. All shipping charges on orders are non-refundable.