FAQ

What do you charge for shipping?: Our shipping rate table is found in the menu under about us -- policies -- shipping and returns. Orders of $200.00 and up are shipped free.
I live in Canada. How do I order?: Ordering instructions for our Canadian customers are found here.
I have a health concern or idea for a new product, can I talk with you about it?: Yes! That is how at least half of my products came into existence. Feel free to email, or call me.
I can't find your phone number.: If you promise to call only during our business hours, we'll tell you. You do? Ok, you will find our phone number and business hours here.
What happens if I have an allergic reaction to a product?: If you have a reaction, stop using the product temporarily. Then try the product again. If you are using any chemical products at the same time, this can cause reactions. It is difficult to tell the difference between your skin getting rid of toxins and an allergic reaction. Think back to what you have been using. Did you stop using your chemical products when you ordered ours? Please email or call us so I can help research what might have happened. We have taken everything out we can possibly take out that many are allergic. As you get your internal body systems cleared; your skin will clear also. If you are truly allergic we will have you send the product back and replace it with a comparable product.
I have forgotten my PayPal password and I'm having trouble completing the ordering process.: Check PayPal's instructions for retrieving forgotten passwords. Or, just use your credit card. You do not need to log in to PayPal. Under the "Choose a way to pay" section; click the "Don't have a PayPal account? Pay with your debit or credit card as a Paypal guest". Continue through the process.
I would like to place a big order for my store in Switzerland. Do you ship internation-ally?: Sorry, we do not ship to addresses outside the U.S. and Canada.

Frequently Asked Questions

Kathleen and Grandaughter Brianne Our site has a brand new design! We have made it easier to navigate and find what you need. Our new "about us" and "policies" pages, as well as an information-packed blog have been designed to answer most of the questions we have received in the past. Our search bar can help you find what you are looking for. Just type in a key word or phrase and search our site. Can't find the answer to your question? Please contact us! We will be happy to answer your question. We will update our faq's with your questions about our new website. We start off with a few top questions we have received in the past.

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