We are sorry that our shopping cart cannot process Canadian credit cards or calculate shipping to Canada at this time. We suggest you use our shopping cart to build your order and send it to us with your shipping information by one of the following ways:
- Copy and paste your cart or take a screen shot and paste it into an email to us.
- Print out your cart and mail it to us.
- Telephone us during business hours.
We will take your shopping cart information, calculate your total, and contact you for credit card information. To insure accuracy and efficiency in processing your order, we prefer email or mail rather than telephone.
1986 Will James Rd
Rockford, IL 61109
Business hours: Mon-Thu,
9:00 am – 3:00 pm central time.
Please understand, we do not have an answering service.
Making an on-line purchase is still a new experience for some customers. This post is to help answer some common questions about the check-out process. PayPal processes our credit card transactions. You do not need a PayPal account to make a purchase. The instructions below are for those wishing to pay by credit or debit card and are having difficulty with the process. The following will show a sequence of screen shots of the check-out process with instructions on how to successfully complete your purchase.
This is the first screen you reach after clicking on the “View Cart” button. Here you can update the quantity of any product you have added to your cart. To pay by credit or debit card, click the “Check Out” button.
Next, fill out the billing information for your credit card and click the “Continue” button.
Click the radio button next to the credit card icons as indicated. Fill out the credit card number, expiration date and security code. Then, click continue.
On this screen you make any changes needed to the shipping address. Click “Pay Now”
The final screen confirms the transaction has been completed. Please note that if you click the “return to Healing-Scents” link more than once, you may receive multiple confirmation emails. Rest assured, you will only be billed once.